Términos del servicio

TERMS OF SERVICE - LUZEN

Last updated: September 13, 2026

OVERVIEW

This website is operated by LUZEN. Throughout the site, the terms “we”, “us” and “our” refer to LUZEN. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. We have made every effort to display as accurately as possible the colors and images of our products. We do not warrant that the quality of any products purchased will meet your expectations.

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

SECTION 6 - SHIPPING & DELIVERY

We are a dropshipping store. We work with international fulfillment partners.

Estimated delivery for USA: 8-15 business days. Tracking is provided within 24-48 hours after shipment.

Delays caused by customs, weather or carrier are not our responsibility and do not qualify for refund if tracking shows in transit.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

SECTION 8 - CANCELLATION & RETURN POLICY

Please refer to our Return, Cancellation & Shipping Policy. Orders can be canceled within 1 hour of purchase. We offer 14-day returns from delivery date. See full policy on our website.

SECTION 9 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.

SECTION 10 - THIRD-PARTY LINKS

Certain content and services available via our Service may include materials from third-parties. We are not responsible for examining third-party materials.

SECTION 11 - USER COMMENTS, FEEDBACK

If you send us creative ideas, suggestions or materials, we may use them without restriction.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

SECTION 14 - PROHIBITED USES

You are prohibited from using the site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload viruses, to spam, etc.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You agree that your use of the service is at your sole risk.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless LUZEN from any claim or demand due to your breach of these Terms.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 18 - TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services.

SECTION 19 - ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement between you and us.

SECTION 20 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at Luzensupport@gmail.com

LUZEN

Email: Luzensupport@gmail.com